CRM Resources

Some of the most useful resources on the topic of CRM are listed below. Please check back regularly as this list is evolving constantly!

Websites

http://www.clienteerhub.com/   A Portal for all things related to the Customer Experience and CRM

http://www.clientxclient.com/home Think Like a Customer. Interesting articles. CxC home page.

http://www.mycustomersrule.com/background.html Interesting Australian concept rewarding customer service excellence.

http://www.crmpublicsector.com/crm-strategy.htm CRM in the Public Sector. Excellent resource.

Blogs

http://corporatestrategy-forum.blogspot.com/ Corporate Strategy Blog

http://the56group.typepad.com/ Paul Greenberg, with whom I once discussed a joint partnership between our companies, has emerged as a genuine thought leader in the world of Social Media and CRM.

CRM Guru – The top rated CRM solutions blog.

http://www.crmsearch.com/blog.php  Very widely read and informative.

http://crmoutsiders.com/

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s