CRM Resources

Some of the most useful resources on the topic of CRM are listed below. Please check back regularly as this list is evolving constantly!

Websites   A Portal for all things related to the Customer Experience and CRM Think Like a Customer. Interesting articles. CxC home page. Interesting Australian concept rewarding customer service excellence. CRM in the Public Sector. Excellent resource.

Blogs Corporate Strategy Blog Paul Greenberg, with whom I once discussed a joint partnership between our companies, has emerged as a genuine thought leader in the world of Social Media and CRM.

CRM Guru – The top rated CRM solutions blog.  Very widely read and informative.


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